PhoneGo Privacy Policy

Last updated: 2025-09-21

This Privacy Policy explains how PhoneGo (“we”, “us”, “our”) collects, uses, and shares information when you use the PhoneGo app and related services.

Information We Collect

Account Information: Email, display name, profile image (if provided).
Service Data: Virtual number settings (country/region, expiration), and call/SMS metadata (timestamps, duration, obfuscated counterpart identifiers). We do not access message content unless required by law or strictly necessary to prevent abuse, with your authorization.
Device Information: Device model, OS version, app version, language, IP address, network information.
Payments: Transaction receipts handled by Apple/third parties. We do not store full card numbers.
Logs & Diagnostics: Crash reports and performance data to improve stability.

How We Use Information

Provide and maintain the service (number provisioning, call/SMS routing, support).
Detect, prevent, and address fraud, abuse, and security incidents.
Analytics to improve features and performance.
Service notifications and critical updates with consent.

Sharing & Disclosure

We do not sell your personal information. We share only what is necessary:

With vendors that enable telephony, hosting, analytics, and customer support.
To comply with laws, legal process, or to protect safety and our rights.

Data Retention

We retain data only as long as needed for the purposes above or as required by law, after which we delete or anonymize it.

Your Choices & Rights

Access, correct, export, or delete your information.
Withdraw consent and close your account (may affect service availability).

Children

PhoneGo is recommended for users aged 12+. If you believe a minor has provided information to us, please contact us.

Contact Us

Email: support@phonego.com